Establecimiento de procedimientos estándares de operación en la recepción de la materia prima en UNA Industria del plástico, bajo la norma ISO 9001-2000
Fecha
2003
Autores
Starbird Pérez, Ricardo
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Editor
Universidad de Nacional (Costa Rica)
Resumen
La documentación se desarrolló con base en las variables del proceso de recepción de materia prima y las necesidades de cada área, mediante el diagnóstico de las deficiencias en el proceso de recepción de materia prima.
Se redactaron nueve documentos de calidad, un documento general, cuatro documentos específicos para muestreo, identificación, análisis, mezclado y reporte de no conformidades junto con tres instructivos de trabajo para el registro de los datos, todo ello para establecer un registro de las acciones que se realizan en cada etapa y además posibilitar la producción de registros de las acciones más relevantes en la calidad del proceso.
Finalmente se utilizaron dichos documentos para verificar la calidad del polietileno lineal de bajo peso molecular contra las fichas técnicas de los proveedores. Se redactaron los informes correspondientes para el Departamento de Aseguramientos de Calidad, y se construyeron gráficos de control para las diferentes pruebas aplicadas. Estos gráficos de control tienen como objetivo fundamentar a futuro el uso de las pruebas de control de la calidad del insumo recibido y además caracterizar a cada proveedor por medio de la variación en la materia prima enviada a la empresa.
The documentation was developed based on the variables of the raw material reception process and the needs of each area, by diagnosing deficiencies in the raw material reception process. Nine quality documents were written, one general document, four specific documents for sampling, identification, analysis, mixing and reporting of non-conformities together with three work instructions for data recording, all of this to establish a record of the actions that are carried out at each stage and also enable the production of records of the most relevant actions in the quality of the process. Finally, these documents were used to verify the quality of the low molecular weight linear polyethylene against the technical data sheets of the suppliers. The corresponding reports were written for the Quality Assurance Department, and control charts were constructed for the different tests applied. The objective of these control charts is to base the use of quality control tests on the input received in the future and also characterize each supplier through the variation in the raw material sent to the company.
The documentation was developed based on the variables of the raw material reception process and the needs of each area, by diagnosing deficiencies in the raw material reception process. Nine quality documents were written, one general document, four specific documents for sampling, identification, analysis, mixing and reporting of non-conformities together with three work instructions for data recording, all of this to establish a record of the actions that are carried out at each stage and also enable the production of records of the most relevant actions in the quality of the process. Finally, these documents were used to verify the quality of the low molecular weight linear polyethylene against the technical data sheets of the suppliers. The corresponding reports were written for the Quality Assurance Department, and control charts were constructed for the different tests applied. The objective of these control charts is to base the use of quality control tests on the input received in the future and also characterize each supplier through the variation in the raw material sent to the company.
Descripción
Starbird Pérez, R. (2003). Establecimiento de procedimientos estándares de operación en la recepción de la materia prima en UNA Industria del plástico, bajo la norma ISO 9001-2000. [Tesis de Licenciatura]. Universidad Nacional, Costa Rica.
Palabras clave
CONTROL DE CALIDAD, PLÁSTICOS, MATERIAS PRIMAS, TECNICAS DE PRODUCCION, PLASTICS, QUALITY CONTROL