Viabilidad de una política de incobrable de matrícula de la Universidad Nacional
Fecha
2011
Autores
Barquero Cordero, Juan
Sánchez García, Mariela
Ureña Delgado, Luis Fernando
Título de la revista
ISSN de la revista
Título del volumen
Editor
Universidad Nacional, Costa Rica
Resumen
Analiza la viabilidad de establecer políticas en materia de cobros relacionados con el proceso de matrícula en la Universidad Nacional. Para esta investigación se tomó como muestra la sub-población 1 que son los funcionarios del Programa de Gestión Financiera y del Departamento de Registro de la Universidad Nacional y la sub-población 2 que son los estudiantes que se encuentran dentro del rango de deudores por matrícula del período 2007-2011, tomando la información más actualizada del sistema SCT-BANNER. Los instrumentos que se usaron fueron la entrevista, el análisis de contenido y el cuestionario. La investigación es de carácter cuantitativo, descriptiva y analítica.
Analyzes the feasibility of establishing policies regarding fees related to the enrollment process at the National University. For this research, the sample taken was sub-population 1, which are the employees of the Financial Management Program and the Registration Department of the National University, and sub-population 2, which are the students who are within the range of debtors for enrollment from 2007-2011, taking the most updated information from the SCT-BANNER system. The instruments used were the interview, the content analysis and the questionnaire. The research is quantitative, descriptive and analytical in nature.
Analyzes the feasibility of establishing policies regarding fees related to the enrollment process at the National University. For this research, the sample taken was sub-population 1, which are the employees of the Financial Management Program and the Registration Department of the National University, and sub-population 2, which are the students who are within the range of debtors for enrollment from 2007-2011, taking the most updated information from the SCT-BANNER system. The instruments used were the interview, the content analysis and the questionnaire. The research is quantitative, descriptive and analytical in nature.
Descripción
Palabras clave
UNIVERSIDAD NACIONAL (COSTA RICA), COBRO DE CUENTAS, MATRICULA, ALUMNOS, COLLECTION OF ACCOUNTS, TUITION, STUDENTS