El teletrabajo, valoraciones de las personas trabajadoras en relación con las ventajas y desventajas, percepción de estrés y calidad de vida
Fecha
2021-05-11
Autores
Miranda Benavides, Karla
Prendas Aguilar, Gaudy
Miranda Benavides, Yanixa
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Editor
Universidad Nacional, Costa Rica
Resumen
Este artículo presenta los resultados de un estudio dirigido a un grupo de personas teletrabajadoras en Costa Rica, para conocer la valoración que poseen delas ventajas y desventajas del trabajo a distancia, la percepción de estrés y sus efectos en la calidad de vida. La metodología utilizada para la recolección de información fue mediante entrevistas, de tipo cualitativo, con alcance descriptivo. Los resultados de este estudio, muestran las opiniones de las personas en dos escenarios: el primero, en circunstancias normales donde existe un acuerdo entre el patrono y el trabajador para realizar teletrabajo, y el segundo, forzado por las condiciones de la pandemia del COVID-19.
Se concluye que la información obtenida en el estudio es de interés para los responsables de tomar decisiones vinculadas a la gestión del talento humano, el bienestar y la salud integral de las personas teletrabajadores, y se brinda una serie de recomendaciones para mejorar la calidad de vida de los trabajadores.
This article presents the results of a study directed to a group of teleworkers in Costa Rica, to know their assessment of the advantages and disadvantages of telecommuting, the perception of stress and its effects on the quality of life. The methodology used for the collection of information was by means of interviews, of qualitative type, with descriptive scope. The results of this study show the opinions of people in two scenarios: the first, in normal circumstances where there is an agreement between the employer and the worker to perform telework, and the second, forced by the conditions of the COVID-19 pandemic. It is concluded that the information obtained in the study is of interest to those responsible for making decisions related to the management of human talent, welfare and health of teleworkers, and provides a series of recommendations to improve the quality of life of workers.
This article presents the results of a study directed to a group of teleworkers in Costa Rica, to know their assessment of the advantages and disadvantages of telecommuting, the perception of stress and its effects on the quality of life. The methodology used for the collection of information was by means of interviews, of qualitative type, with descriptive scope. The results of this study show the opinions of people in two scenarios: the first, in normal circumstances where there is an agreement between the employer and the worker to perform telework, and the second, forced by the conditions of the COVID-19 pandemic. It is concluded that the information obtained in the study is of interest to those responsible for making decisions related to the management of human talent, welfare and health of teleworkers, and provides a series of recommendations to improve the quality of life of workers.
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Palabras clave
TELETRABAJO, CALIDAD DE VIDA, PERCEPCIÓN, ESTRÉS, SATISFACCIÓN EN EL TRABAJO, TELEWORK, QUALITY OF LIFE, PERCEPTION, STRESS, JOB SATISFACTION